DELIVERIES

UK DELIVERY

Next Day delivery is not available for Northern Ireland, the Channel Island or the Scottish highlands.

Next day delivery is not available on Vintage, seconds or personalised orders.

We cannot deliver to BFPOs, University addresses or PO boxes.

INTERNATIONAL DELIVERY

We cannot deliver to BFPOs, University addresses or PO boxes.

If you are based in the US, South America or Canada, please visit YvonneEllen.com/US to place your order via our US warehouse. 

International Duties and Taxes

All our orders are shipped from the UK, so import duties and taxes may apply upon receipt of international orders.

These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:

1. country/location of origin of the purchased product
2. Local VAT rates
3. Local import taxes

It is the customer's responsibility to pay these charges if and when asked to by your local authorities.

Our guaranteed landed cost shipping service allows you to prepay all taxes and there will be no additional charges when you receive your package - all you need to do is prepay the duties at our checkout.

If tax and duty prepayment is supported for your order, then you will be quoted as follows:

“Prepay xxxx for duties, taxes and fees now to guarantee no additional charges on delivery”

Select this option if you wish to prepay duties & taxes and you will be provided with a guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).

Please note that should you decide NOT to prepay your tax and duties during checkout, any inspections and fees applied on imports to your country/location are beyond our control.

Standard International Delivery Times

Deliveries to Europe take between 7 - 14 working days.

Deliveries to all other countries can take up to 20 working days.  

All international orders are tracked and signed for. 

We cannot offer express shipping on international orders.