Deliveries

UK DELIVERY

 

The following table does not apply to Vintage, Seconds or Prints. See further below for delivery details on these product types.

Delivery type

Delivery cost

Delivery time

Standard UK Delivery (orders over £40)

FREE

Delivery is usually within 3-5 working days. 

Excludes Sundays and Bank Holidays.

Standard UK Delivery (orders under £40)

£4.50

Delivery is usually within 3-5 working days.

Excludes Sundays and Bank Holidays.

Express Delivery      

 

£6.95

Orders made Monday – Friday before 13:00 will be received the next working day

Orders made Saturday and Sunday before 14:30 will be delivered Tuesday.

 

Next Day delivery is not available for Northern Ireland, the Channel Island or the Scottish highlands.
We cannot deliver to BFPOs, University addresses or PO boxes.

 

VINTAGE, SECONDS & PRINTS

 

Delivery type

Delivery cost

Delivery time

Standard UK Delivery (orders over £100)

FREE

Delivery is usually within 4-7 working days. 

Excludes Sundays and Bank Holidays.

Standard UK Delivery (orders under £50)

£5.95

Delivery is usually within 4-7 working days.

Excludes Sundays and Bank Holidays.

Express Delivery      

 

£7.95

Orders made Monday – Friday before 13:00 will be received within 2-3 days.

Orders made Saturday and Sunday before 14:30 will be delivered by Thursday.

 

Next day delivery is not available on Vintage, seconds or personalised orders.

 

INTERNATIONAL DELIVERY

 

You can now order from us if you live in the US or Canada! That means the full Yvonne Ellen assortment is available to our friends across the pond - happy shopping!

 

Country From To Currency Price
Australia 0 100 AUD 40
Australia 100 300 AUD 20
Australia 300 Max AUD 0
Austria 0 100 EUR 20
Austria 101 150 EUR 10
Austria 151 Max EUR 0
Belgium 0 100 EUR 20
Belgium 101 150 EUR 10
Belgium 151 Max EUR 0
Bermuda 0 100 BMD 40
Bermuda 100 200 BMD 25
Bermuda 200 Max BMD 0
Bulgaria 0 200 BGN 40
Bulgaria 200 300 BGN 15
Bulgaria 300 Max BGN 0
Canada 0 80 CAD 25
Canada 81 139 CAD 15
Canada 140 Max CAD 0
Chile 0 100000 CLP 30000
Chile 100000 200000 CLP 20000
Chile 200000 Max CLP 0
China 0 700 CNY 180
China 700 1400 CNY 80
China 1400 Max CNY 0
Croatia 0 700 HRK 150
Croatia 700 1300 HRK 70
Croatia 1300 Max HRK 0
Cyprus 0 100 EUR 20
Cyprus 101 150 EUR 10
Cyprus 151 Max EUR 0
Czech Republic 0 2000 CZK 500
Czech Republic 2000 4000 CZK 250
Czech Republic 4000 Max CZK 0
Denmark 0 700 DKK 150
Denmark 700 1300 DKK 70
Denmark 1300 Max DKK 0
Estonia 0 100 EUR 20
Estonia 101 150 EUR 10
Estonia 151 Max EUR 0
Finland 0 100 EUR 20
Finland 101 150 EUR 10
Finland 151 Max EUR 0
France 0 100 EUR 20
France 101 149 EUR 10
France 150 Max EUR 0
Germany 0 100 EUR 20
Germany 101 150 EUR 12
Germany 151 Max EUR 0
Greece 0 100 EUR 20
Greece 101 150 EUR 10
Greece 151 Max EUR 0
Hong Kong 0 900 HKD 220
Hong Kong 900 1600 HKD 80
Hong Kong 1600 Max HKD 0
Hungary 0 30000 HUF 7000
Hungary 30000 60000 HUF 3500
Hungary 60000 Max HUF 0
India 0 8000 INR 2100
India 8000 15000 INR 900
India 15000 Max INR 0
Ireland (Republic of) 0 100 EUR 20
Ireland (Republic of) 101 149 EUR 10
Ireland (Republic of) 150 Max EUR 0
Israel 0 400 ILS 90
Israel 400 700 ILS 40
Israel 700 Max ILS 0
Italy 0 100 EUR 12.99
Italy 101 Max EUR 0
Japan 0 10000 JPY 3000
Japan 10000 20000 JPY 1800
Japan 20000 Max JPY 0
Korea (South) 0 130000 KRW 32000
Korea (South) 130000 240000 KRW 14000
Korea (South) 240000 Max KRW 0
Kuwait 0 30 KWD 9
Kuwait 30 60 KWD 4
Kuwait 60 Max KWD 0
Latvia 0 100 EUR 20
Latvia 101 150 EUR 10
Latvia 151 Max EUR 0
Lithuania 0 100 EUR 20
Lithuania 101 150 EUR 10
Lithuania 151 Max EUR 0
Luxembourg 0 100 EUR 20
Luxembourg 101 150 EUR 10
Luxembourg 151 Max EUR 0
Macau 0 1000 MOP 200
Macau 1000 2000 MOP 80
Macau 2000 Max MOP 0
Malaysia 0 500 MYR 120
Malaysia 500 900 MYR 50
Malaysia 900 Max MYR 0
Malta 0 100 EUR 20
Malta 101 150 EUR 10
Malta 151 Max EUR 0
Mexico 0 2000 MXN 600
Mexico 2000 4000 MXN 250
Mexico 4000 Max MXN 0
Monaco 0 100 EUR 20
Monaco 101 150 EUR 10
Monaco 151 Max EUR 0
Netherlands 0 100 EUR 20
Netherlands 101 149 EUR 12
Netherlands 150 Max EUR 0
New Zealand 0 160 NZD 40
New Zealand 160 300 NZD 18
New Zealand 300 Max NZD 0
Norway 0 900 NOK 240
Norway 900 1800 NOK 100
Norway 1800 Max NOK 0
Philippines 0 10000 PHP 1400
Philippines 10000 20000 PHP 700
Philippines 20000 Max PHP 0
Poland 0 400 PLN 90
Poland 400 800 PLN 40
Poland 800 Max PLN 0
Portugal 0 100 EUR 20
Portugal 101 150 EUR 10
Portugal 151 Max EUR 0
Puerto Rico 0 110 USD 40
Puerto Rico 110 210 USD 20
Puerto Rico 210 Max USD 0
Qatar 0 400 QAR 100
Qatar 400 800 QAR 40
Qatar 800 Max QAR 0
Romania 0 500 RON 100
Romania 500 900 RON 50
Romania 900 Max RON 0
Saudi Arabia 0 400 SAR 160
Saudi Arabia 400 800 SAR 100
Saudi Arabia 800 Max SAR 0
Singapore 0 200 SGD 40
Singapore 200 300 SGD 18
Singapore 300 Max SGD 0
Slovak Republic 0 100 EUR 20
Slovak Republic 101 150 EUR 10
Slovak Republic 151 Max EUR 0
Slovenia 0 100 EUR 20
Slovenia 101 150 EUR 10
Slovenia 151 Max EUR 0
South Africa 0 2000 ZAR 400
South Africa 2000 3000 ZAR 150
South Africa 3000 Max ZAR 0
Spain 0 100 EUR 20
Spain 101 150 EUR 10
Spain 151 Max EUR 0
Sweden 0 900 SEK 200
Sweden 900 1800 SEK 100
Sweden 1800 Max SEK 0
Switzerland 0 100 CHF 12.99
Switzerland 101 Max CHF 0
Taiwan 0 3000 TWD 800
Taiwan 3000 6000 TWD 300
Taiwan 6000 Max TWD 0
Thailand 0 4000 THB 900
Thailand 4000 7000 THB 300
Thailand 7000 Max THB 0
United Arab Emirates 0 400 AED 100
United Arab Emirates 400 800 AED 40
United Arab Emirates 800 Max AED 0
United States of America 0 100 USD 20
United States of America 100 Max USD 0
Rest of World (excluding USA and Canada) 0 80 GBP 20
Rest of World (excluding USA and Canada) 80 150 GBP 10
Rest of World (excluding USA and Canada) 150 Max GBP

0

 

We cannot deliver to BFPOs, University addresses or PO boxes.

 

International Duties and Taxes

 

All our orders are shipped from the UK, so import duties and taxes may apply upon receipt of international orders.
These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:
  1. country/location of origin of the purchased product
  2. Local VAT rates
  3. Local import taxes
It is the customer's responsibility to pay these charges if and when asked to by your local authorities.
Our guaranteed landed cost shipping service allows you to prepay all taxes and there will be no additional charges when you receive your package - all you need to do is prepay the duties at our checkout.
If tax and duty prepayment is supported for your order, then you will be quoted as follows:
“Prepay xxxx for duties, taxes and fees now to guarantee no additional charges on delivery”
Select this option if you wish to prepay duties & taxes and you will be provided with a guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).
Please note that should you decide NOT to prepay your tax and duties during checkout, any inspections and fees applied on imports to your country/location are beyond our control.
 
Standard International Delivery Times
 
Delivery to the US and Europe take up to 10 working days - but in most cases even faster than this!
Delivery to all other countries take up to 20 working days - but in most cases even faster than this!
  
All international orders are tracked and signed for. 
We cannot offer express shipping on international orders.
 
Please note, on very rare occasions UK Royal Mail deliveries can take up to 10 working days.

Once your order has shipped it cannot be cancelled. You can return it within 30 days. After 30 days you will not be able to access the returns portal for a prepaid label.

 

Our products are fragile. Please check for damages immediately. We can only replace items within the first 30 days after purchase.

 

International orders:

 All international orders are sent with the relevant documentation required by your country's import laws. You can return your order within 30 days if you are unhappy with your order. Please check your order immediately for damage, as we can only replace any broken items within 30 days of purchase.

 

If you refuse delivery of your order, the return costs will be deducted from your refund. Your order cannot be cancelled once in transit.