Yes! We now offer worldwide delivery. Shipping costs are calculated at checkout and vary depending on your location.

How much is UK delivery?

Standard UK delivery costs £3.95. Delivery is free on orders over £50.

How long will my order take to arrive?

• UK orders: 2–4 working days.
  
• Europe: 5–10 working days.
  
• Rest of World: 7–14 working days.

Once your order is placed, you’ll receive a confirmation email with your order details. If you don’t see it within a few minutes, please check your spam/junk folder or contact our support team.

We can update your shipping address if your order hasn’t been dispatched yet. Please contact us as soon as possible with your order number and the correct address.

Yes, billing address changes can be made if the order has not yet been processed. Please get in touch with us promptly to update your information.

Yes, express delivery is available within the UK for £5.95. Orders are usually delivered the next working day if placed before 12 pm.

To arrange a return, please email info@yvonneellen.com with your order number and reason for return. We’ll provide full instructions.

Yes, return postage costs are the responsibility of the customer unless the item is faulty or incorrect. We recommend using a tracked service.

Requests for refunds or exchanges must be made within 30 days of the ship date. Items must be unused, in their original packaging, and in a resalable condition.

International orders may be subject to customs duties or taxes set by your country. These charges are the responsibility of the customer.

Yes! All Yvonne Ellen orders are packed using eco-friendly, recyclable packaging. We’ve worked hard to reduce plastic across our range and ensure your order arrives beautifully wrapped while being kind to the planet.

Yes! We offer digital gift cards that can be purchased online and delivered straight to your inbox. They make the perfect last-minute gift and can be redeemed on any product across our store.