SHIPPING AND RETURNS

 

BASKETS
TIMEFRAME
COST
Baskets above $75  
2-3 working days
FREE
Baskets below $75 
2-3 working days
$12
EXPRESS shipping
2-day
$30 


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HOW LONG DOES IT TAKE TO DISPATCH MY ORDER?
All orders dispatched the same [working] day, if placed before 4pm

DO I NEED TO BE THERE TO ACCEPT DELIVERY?
It is the customer’s responsibility to ensure a complete and correct address is supplied, along with a correct phone number for contact. It is also the customer’s responsibility that there is someone to accept the delivery at the address.
Yvonne Ellen cannot accept responsibility for late or missing deliveries due to insufficient or incorrect information supplied, or because there is no-one to accept delivery.

 

HOW CAN I TRACK MY ORDER?
Once the order has been processed, you will receive a tracking number so you can see regular updates on the progress of your order.

 

CAN I RETURN MY ORDER?
Absolutely!   Follow this link to book a return with our US warehouse
 

If you have purchased items away from yvonneellen.com, please refer to the retailer in question.   We can only deal with orders placed on yvonneellen.com

 

For returns, please follow this link